Call Volumes

In addition to expecting a wider range of services from the fire department, residents have grown to rely more heavily on the fire department for non-traditional requests.  Greater reliance equates to more calls.   People often call for assistance today for an injury or ailment that they would have simply gone to the hospital or med center for in the past.  The public has become aware of the greater knowledge and professionalism of firefighters; they may call the fire department to check an electrical concern or they may call about an odor that they think is a gas leak.

Call volume at Courtland started out at about 150calls/year but is now over 400 calls/year.  The majority of our emergency calls are for residents requiring medical attention.